Several Mac users on campus have contacted our office in concern due to a recurring message from their Outlook for Desktop app. Because Outlook is undergoing a server upgrade, Mac users will be prompted to allow the new server (called autodiscover-s.outlook.com) to configure their email settings. The pop-up prompt will look like the one pictured above. A few users have selected “Allow”, but haven’t checked the box for “Always use my response for this server”. If this box is left unchecked, the same prompt will return regularly, which can be inconvenient and confusing.
If you experience this issue, simply check the “Always allow…” box the next time the prompt comes. This will stop the pop-ups and keep your Outlook server running well. If you have further questions about setting up Outlook on a Mac, use the resources here: go.byu.edu/outlookmac.
